After booking your Police Clearance appointment online, you must pay the required fee before your application can be processed. If you choose LandBank as your payment method, the process involves generating a payment reference number, accessing the LandBank ePayment Portal, selecting your preferred payment option, completing the transaction, and verifying that your payment has been successfully recorded. This guide explains each step to how to pay police clearance through LandBank.
How To Pay Police Clearance Via Landbank
To pay for your National Police Clearance (PNP) via LandBank, follow these steps:
Step 1: Register and Set Appointment Online
- Go to the official website
- Register (for new applicants) or Login (if you have an account)
- Complete your profile and click Clearance Application
- Now schedule a Police Clearance Online Appointment.
Step 2: Select LandBank as Payment Option
- Click the Land Bank of the Philippines button
- Click Next and Save Appointment
- You will receive a Reference Number (save this)
Step 3: Proceed to LandBank ePayment Portal
- Click “Pay to Landbank” or “Click here to Pay”
- You will be redirected to the LBP ePayment Portal website
Step 4: Choose Your Payment Method
Available options include:
- Via LBP ATM (if you have a LandBank account)
- Via GCash (mobile payment)
- Via BancNet Cards (other bank cards)
- Cash Payment (for 7-Eleven, Bayad Center, Cebuana Lte., etc.)
- Enter your Account Number and PIN (if using ATM/BancNet)
- Wait for the transaction details and payment summary to display
- Secure a copy of the Payment Confirmation Slip or Electronic Official Receipt (OR) as proof of payment
Step 5: Visit the Police Station
- On your appointment date, go to your selected police station with:
- One (1) valid government-issued ID
- Proof of payment / Payment Confirmation
- Have your biometrics, picture, and signature take
Important Notes:
- The police clearance fee is typically ₱535 (includes ₱500 clearance + ₹35 eBookies)
- Your clearance will be issued immediately if no criminal record is found, or within 7 days if verification is needed
This process allows you to pay Police clearance online through LandBank’s secure e-payment portal without visiting a physical branch.
Why Choose LandBank
LandBank is the official payment gateway for the Philippine National Police (PNP) Clearance system, making it a trusted and secure option for paying your application fee. Here are the reasons to pay Police clearance using LandBank.
Official payment gateway accepted by the Philippine National Police (PNP) Clearance system.
Secure platform that protects your payment and transaction details.
Supports multiple payment options, including LandBank accounts, BancNet, and selected e-wallets.
Allows you to pay online without visiting a payment center.
Fast payment processing, with transactions usually reflected within a short time.
Keep your Police Clearance appointment valid once payment is successfully confirmed.
Provides a digital payment receipt that you can save for your records.
Troubleshooting The Common Errors
Although paying your Police Clearance fee through LandBank is usually straightforward, some applicants may encounter issues such as failed transactions, pending payments, or portal errors. The solutions below will help you identify common problems and resolve them quickly so you can complete your payment without unnecessary delays.
Payment Status Remains “Pending”
If your payment is still marked as Pending, wait for 30 minutes to 24 hours, as some transactions take time to process. Avoid making another payment immediately. If the status does not update after 24 hours, contact LandBank or the Police Clearance support team with your payment reference number.
Payment Failed but Money Was Deducted
If your bank or e-wallet deducted the amount but the payment failed, keep your payment receipt or transaction confirmation. Most failed transactions are automatically reversed within a few business days. If the refund is delayed, contact your bank and provide your transaction details for assistance.
LandBank ePayment Portal Is Not Loading
If the LandBank ePayment Portal is slow or won’t open, refresh the page, clear your browser cache, or try another browser or device. You can also wait and try again later, as the portal may experience heavy traffic during peak application periods.
FAQs
1. Can I pay my Police Clearance fee without a LandBank account?
Yes. The LandBank ePayment Portal supports several payment options, including BancNet and selected e-wallets, so you do not necessarily need a LandBank account to complete your payment.
2. How much is the Police Clearance payment?
The standard Police Clearance fee is PHP 150, plus a small convenience fee that may vary depending on the payment channel you use.
3. How long does it take for my payment to be confirmed?
Most payments are confirmed within a few minutes. However, during peak periods, it may take up to 24 hours for the payment status to change from Pending to Paid.
4. What should I do if I lose my payment reference number?
Check your Police Clearance account or appointment details to retrieve your reference number. If you cannot find it, contact the Police Clearance support team for assistance.
5. Can I change my payment method after selecting LandBank?
If you have not completed the payment, you may need to cancel your current transaction and create a new appointment or payment request, depending on the options available in the Police Clearance system.
Conclusion
Paying your Police Clearance fee through LandBank is a secure and convenient way to complete your application. By following the correct steps, selecting a suitable payment option, and keeping your payment confirmation, you can avoid unnecessary delays.
If you encounter issues such as pending payments or portal errors, the troubleshooting tips in this guide can help you resolve them quickly and proceed with your scheduled Police Clearance appointment.
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